VisualChaos Studios Ltd takes the collection, storage and processing of customer Personal Data seriously. Our Privacy Policy details the information regarding our compliance and it can be found on a link at the bottom of every page of our website.

Here is the link: Privacy Policy

In summary,  we need to make you aware of when it comes to our processes and procedures for Photographic, Video and Audio data/files this now comes under the definition of Personal Data and therefore for imagery and sound files that can identify a natural person we need to comply with the new GDPR legislation in how we collect, store and process these files or “Personal Data”.

We already adhere to appropriate processes and procedures for the collection, storage and processing of other Personal Data such as your name, address, email, phone numbers, marketing consent etc.

For Photographic and Video Bookings, where the images can reasonably identify you, we will now:-

  • Request your permission to collect, store and process your visual image, and sound if audio is being recorded, at the time of booking, without your agreement we will not be able to accept your booking.
  • Request your permission to use a sample of the images, and audio files if sound is being recorded, as Portfolio.
  • Delete/destroy all non-portfolio Photographic, Video and Audio files 6 months after completion of our services to you i.e. the delivery of your imagery.

There is no change to our Copyright Policy – click here – Copyright will always remain with the Image creator.